Due to the nature of our business all sales are FINAL!
Most of our ladies T-shirts run small. While we advise you to abide by the size chart, we recommend that you order a size up.
We are 100% committed to your satisfaction with our apparel so please contact customer service regarding size inquiries or any product related questions.
Jesus Couture LLC takes extra measures to ensure all items are shipped in perfect condition. If your item arrives and a defect is discovered please contact us at firstname.lastname@example.org with your order number. Please notify us within 72 hours of the delivery date. Once your claim has been evaluated by a customer service representative, an exact item exchange will be issued upon receipt of the defective merchandise. As a valued customer you never have to pay for our mistakes; you will receive a return shipping label via email, on us. Once we receive the defective item, in its original condition, your exchange will be processed and you will be notified once it has shipped.
Please do not return any defective or incorrect orders prior to contacting customer service. Exchanges will not be processed without prior authorization.
Include a copy of your order number and invoice; this allows us to process exchanges in a timely and accurate manner.
We aim to please but as rare as they occur, mistakes do happen. If you receive the wrong item please contact us within 72 hours of the delivery date; please include your order number. All items must be returned in their original condition, including tags, within 10 days of receiving the return label. Once merchandise has been received you will be notified when your original order is processed and shipped.
Orders cannot be cancelled or changed after 24 hours of being placed. This ensures that we are able to keep customers happy by processing and shipping orders efficiently!
We value your business so do not hesitate to contact our customer service department with any questions or concerns. We will respond as quickly as possible but please allow 24-48 hours.